Privacy
Hagon is built to evaluate public-facing security exposure without turning customer environments into a source of unnecessary data collection.
Effective August 21, 2026
Hagon may receive business contact information, account details, organization information, authorized scope, and other information you choose to provide when requesting access, creating an account, communicating with support, or using the service.
We maintain records needed to authenticate users, associate them with the correct organization, manage commercial access, protect sessions, and preserve authorization history. Commercial access, domain verification, and permission to interact with infrastructure remain separate controls.
When a customer uses Hagon, we may process public infrastructure information, reconnaissance observations, authorized testing results, validation evidence, Findings, remediation history, monitoring state, and related operational records needed to provide the service. Active interaction is limited to infrastructure the customer has explicitly authorized.
Hagon is designed to preserve enough evidence to explain a security conclusion while avoiding unnecessary collection. Validation retains bounded security facts and provenance rather than arbitrary response bodies, credentials, cookies, or unrelated content when they are not required.
The public website does not currently operate a self-service registration or contact form. If you contact Hagon at support@hagontech.com, we use the information you provide to respond, evaluate beta access, and support the customer relationship. Website hosting, DNS, and email providers may retain ordinary technical, security, and delivery logs.
Customers may configure contact information for security and service notifications. Hagon may use that information to deliver Finding, remediation, monitoring, certificate-expiration, and other service-related messages according to the customer's notification preferences.
We use information to operate and secure Hagon, provide reconnaissance and validation, maintain tenant isolation and authorization records, calculate customer security state, support remediation and monitoring, deliver requested communications, troubleshoot the service, and meet legitimate operational or legal obligations.
Hagon may rely on infrastructure, hosting, DNS, email, backup, and other service providers to operate the platform. Providers receive only the information reasonably necessary for their role and remain separate from Hagon's security-scoring authority.
Customer-specific security data is not intended for training public or general-purpose AI models. If Hagon later uses an external AI service to process customer data, that use will require appropriate data minimization, security controls, and updated disclosure.
The public website does not intentionally use advertising or behavioral-tracking systems. The Hagon application may use cookies or similar browser storage that is necessary for authentication, session security, and core product operation.
Hagon retains customer and security records for as long as reasonably needed to provide the service, preserve security history and evidence, meet contractual or operational requirements, and support recovery. Short-lived raw artifacts are minimized where durable normalized evidence is sufficient. Retention practices may vary by record type and will continue to be refined before broader availability.
Hagon uses technical and operational controls intended to protect customer data, including tenant isolation, least-privilege access, authorization boundaries, encrypted transport, governed backups, and controlled administrative access. No system can guarantee absolute security.
You may contact Hagon to update customer contact information, ask about information associated with your organization, or request assistance with account access and notification preferences. Some security and authorization records may need to be retained to preserve evidence, audit history, contractual obligations, or platform integrity.
We may update this notice as Hagon expands beyond controlled beta, adds new service providers or data uses, or introduces public registration, analytics, or broader commercial capabilities. Material changes will be reflected by an updated effective date.
Questions about this notice or Hagon's handling of customer information can be sent to support@hagontech.com.
Controlled beta
It is intended to describe how the service currently handles customer and website information. Hagon will revise its legal and privacy documentation as the service, commercial model, and public availability expand.